Meet Tracy: Empowering Success at TVCMALL for 15 Years

 

At TVCMALL, we exist for the success of our clients, helping customers find great products, build their retail businesses, and grow with us.

 

 

Joining TVCMALL

 

My name is Tracy, and I joined TVCMALL in 2009. I’m currently a TVCMALL director and account manager, and my primary job is to assist companies with their merchandise needs. Whether it’s providing wholesale products from the TVCMALL inventory, sourcing products from other manufacturers, or customizing products to suit our clients’ unique needs, my team and I help TVCMALL customers find the perfect merchandise for their businesses.

 

When I came on board at TVCMALL, the company was in a period of rapid development in the world of global e-commerce. I was impressed by the youthful energy among my team members, as well as the personable qualities demonstrated by TVCMALL’s leadership. Most importantly, the path that TVCMALL was (and still is) on was consistent with my future career goals.

 

After joining TVCMALL, the atmosphere of mutual support and continuous learning has had an impact on me. TVCMALL is eager to give opportunities to newcomers, and I immediately began learning and growing from a young age here.

 

Commitment to Customer Success

 

TVCMALL’s values are what drive our business forward.

 

Over the years, many of my customers have achieved success through TVCMALL's products, from the initial small-scale purchases to the key customers of large-volume orders. At the same time, the TVCMALL team has also been evolving and expanding. As our customer’s businesses grow and succeed, so too do we. This ties directly into TVCMALL’s core message: "TOGETHER WE THRIVE".

 

When it comes to how we do business, our priorities are to: treat customers with sincerity, communicate with them clearly, and provide services for them in a down-to-earth manner. Efficiency is also key, and as the market changes rapidly, our ability to adapt and respond quickly is also a necessity.

 

With the close cooperation between our teams, our suppliers and the effectiveness of our management system, we’re able to promise quality products for our customers within 48 hours. At times when the warehouse is at its busiest, we will assist in sorting and packing products, occasionally staying up late and working overtime with colleagues to deliver orders within the agreed upon time.

 

TVCMALL acts based on its core beliefs. We’re customer-centric and are on a mission to problem solve for our clients. We even promise that TVCMALL will assume 100% responsibility for any problems caused by third parties.

 

 

Together We Thrive

 

TVCMALL’s growing management system is becoming continually more standardized. The current standardized management system allows the entire TVCMALL team to operate efficiently, like a well-oiled machine. Every week, we have more than 6,000 new products online, and there are currently more than 500,000 products for customers to choose from on the TVCMALL website.

 

In addition, our flexible one-stop customization services can help our clients meet different needs for their unique businesses.Because TVCMALL is not just a supplier, but a helpful and trustworthy partner, we have more than 1000 premium brand owners, factories, supply chain companies, product research and development design companies, and distributors to support us at full stretch. If customers are looking for 3C products and accessories, those needs can be met at TVCMALL.

 

TVCMALL offers one-stop wholesale, sourcing, and customization solutions for 3C products and accessories. With our reliable products and services, we accompany our customers like regional leading online retailers & shops, B2C platform sellers & dropshippers, and OEM & ODM & OBM customers etc. throughout their business journey as their retail companies begin to grow and thrive. And when they thrive, we thrive.